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Customer Service
Description
The Customer Service category is a directory of resource sites containing information related to the broad field of customer service (including customer satisfaction, technical support, etc.). This category will contain a combination of informational sites broadly related to customer service theory and its practical application, of interest to customer service related professionals in all industries and occupations. It will also contain resource listings of practitioners (companies, governmental, academic) engaged in some aspect of customer service (consulting, facilitation, training, etc.). Check subdirectories for specific topics.
Mystery Shopping
Associations
Conferences
Consulting
Education and Training
News and Media
Software
See also:
Business: Business Services: Communications: Public Speaking
Business: Business Services: Customer Management
Business: Business Services: Outsourcing: Business Process
Business: Marketing and Advertising: Market Research
Business: Marketing and Advertising: Salesmanship
Business: Marketing and Advertising: Telemarketing
Home: Consumer Information
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